Emergency Services
If you have a medical emergency, call 911.
With six emergency care locations in Northwest Arkansas, Northwest Health provides 24/7 care to thousands of patients each year.
Specialty Services
- Trauma Care. The sooner a trauma patient can receive the care they need, the more likely they will survive. Knowledgeable care can make the difference between life and death. Trauma care is available at Northwest Medical Center-Springdale, Northwest Medical Center-Bentonville, and Siloam Springs Regional Hospital. Our Springdale and Bentonville emergency departments each have a Level III trauma designation through the Arkansas Department of Health. Trauma Center Levels Explained
- Stroke Care. Our team strives to promptly diagnose and provide life-saving care to patients experiencing strokes. Northwest Health partners with AR SAVES to ensure 24/7 access to stroke evaluation and treatment.
- Heart Care. With three accredited Chest Pain Centers (in Bentonville, Springdale and Siloam Springs), we use advanced technologies and training to evaluate and treat heart attacks and other heart problems.
- Obstetrics. Northwest Health provides 24/7 emergency obstetric care at Willow Creek Women's Hospital in Johnson. Our board-certified OB/GYN physicians are dedicated to providing pregnant women with the specialized care they need, regardless of the time or day.
- Geriatric ER - Older adults visit emergency departments at a high rate, often present with multiple chronic conditions and face more social and physical challenges than the general population. Northwest Medical Center – Bentonville and Northwest Medical Center – Springdale ED team members, including emergency physicians as well as staff members, have a specialized approach to caring for older patients, including reviewing and flagging concerns that can help reduce future hospital stays and assisting with care transitions.
What conditions require emergency care?
You should call 911 or get to the nearest emergency room if you have any of the following symptoms:
- Chest pain
- Seizure
- Trouble breathing
- Bad stomach pain
- Blurred vision
- Bad headache
- Dizziness
- Weakness
- Stiffness in your neck
- Numbness
- A bite/sting
If you are helping a child, please call 911 or go straight to the emergency room if the child has any of the symptoms listed above or any of the following symptoms:
- High or ongoing fever
- Child is very drowsy; you cannot wake the child
- Child is not acting like himself/herself
- Child is under the care of a doctor for a serious condition
- If you believe the child needs to be seen by a doctor right away
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Online Check-in
Northwest Health now offers a convenient, online check-in service for the emergency department. This free, easy-to-use service allows you to choose your designated treatment time online and then wait in the comfort of your own home instead of sitting in the waiting room. Once you arrive at your designated time, you will be promptly seen by a healthcare professional. This service does not allow patients to skip in front of all others; all patients are seen based on the hospital's standard triage and queuing process.
Online check-in should not be used for emergencies.
Because our ER, walk-in clinic and urgent care staffs must treat patients based on the severity of illness or injury, your time is not guaranteed. We will see you as close to your designated time as possible. If your symptoms worsen or you believe you are experiencing a life-threatening emergency, please call 911 or go to the nearest emergency department as soon as possible.
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