Stephen Potts appointed Director of Quality Operations for Community Quality Alliance
1/15/2020
January 15, 2020. Stephen Potts has been appointed Director of Quality Operations for the Community Quality Alliance, a clinically integrated network (CIN) affiliated with Northwest Health, according to Bruce Shepard, Executive Director.
Potts previously served as Chief Operating Officer for Visiting Angels of NWA. Prior to that , he worked for seven years at the Walmart Home Office as Senior Buyer, Pharmacy Merchandising, and then as Director of Human Resources – Strategy, Innovation & Analytics. Other experience included serving as Executive Director of Human Resources and Health Services for Bentonville Public Schools.
“Stephen is a multifaceted leader with wide-ranging experiences that are already providing value to our organization and those we serve,” said Shepard. “Our patients and providers will benefit from his creativity and strategic thinking as well as his business and health experience.”
Potts’ education includes a Bachelor of Science in Nursing from University of Arkansas and a Master of Business Administration from University of Phoenix. In addition to being a registered nurse, he is also a licensed respiratory therapist.
Through the Community Quality Alliance CIN, Northwest Health is moving towards a more collaborative way of providing care, working with patients, providers and payers to build a care system that helps to coordinate care for patients. Under value-based care models, providers are rewarded for helping patients accomplish three primary objectives: improve their health, reduce the effects and incidence of chronic disease, and live healthier lives using evidence-based best practices. It refocuses the way providers are paid for care since pay is based in part on whether the highest quality care is provided in the most appropriate setting at the right time.
To help achieve these goals, Northwest Health founded the Community Quality Alliance, one of the state’s first clinically integrated networks (CIN), in 2016. In 2018, the organization launched a Medicare Shared Savings Program Accountable Care Organization (ACO), Community Health Alliance of the Ozarks.
About Community Quality Alliance
The Community Quality Alliance, a clinically integrated network (CIN) founded in 2016, works with hospitals, physicians, employers and insurance providers to create and deliver a value-based healthcare delivery model. Under value-based care agreements, providers are rewarded for helping patients improve their health, reduce the effects and incidence of chronic disease, and live healthier lifestyles. The Community Quality Alliance is affiliated with Northwest Health, the largest health system in Northwest Arkansas with five hospitals: Northwest Medical Center – Bentonville, Northwest Medical Center – Springdale, Northwest Medical Center – Willow Creek Women’s Hospital, Siloam Springs Regional Hospital and Northwest Health Physicians’ Specialty Hospital. The system has 487 beds, a combined active medical staff of more than 500 physicians and 2,400+ associates working together to provide quality healthcare for the region.
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