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                      • City of Bentonville Celebrates 150th Anniversary with Community Blood Drive

                        09.22.2023

                      • Northwest Health Postpartum Bracelet Program Expands to NMC-B and SSRH

                        09.12.2023

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                      News Media


                      Our staff is available to respond to questions and requests from news media.

                      Please know that our first priority is always the safety and privacy of our patients and their families. We abide by federal privacy regulations which limit the information we can share about patients without written consent from the patient or appropriate patient representative.

                      When asking for a patient’s condition update, reporters must first provide the media representative with the patient’s first and last name. If we do not have a patient by that name listed in our directory, it may mean they have chosen to be listed as a “confidential patient” in which case, by law, we cannot acknowledge that he or she is a patient at our hospital.

                      Our hospitals and affiliated organizations use standard language allowable by federal privacy regulations and American Hospital Association guidelines to describe patient conditions. They are:

                      • Undetermined - Patient is awaiting physician and/or assessment.
                      • Good - Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
                      • Fair - Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
                      • Serious - Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
                      • Critical - Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.
                      • Treated and Released – This could mean the patient was sent home or to another facility.

                      We ask media to work with our media relations staff to coordinate interviews. Our policy requires we accompany any media on our premises. The best way to contact us is by email or cell phone. Simply ask us by email if you’d like our cell phone numbers.

                      • Christina Bull, System Director-Marketing: CBull@nw-health.com
                      • Aimee Morrell, System Director-Marketing: AMorrell@nw-health.com

                      Affiliated Hospitals

                      • Northwest Health Physicians' Specialty Hospital
                      • Northwest Medical Center - Bentonville
                      • Northwest Medical Center - Springdale
                      • Siloam Springs Regional Hospital
                      • Willow Creek Women's Hospital
                      • ADA Accessibility Policy
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                      • Patient Rights & Responsibilities

                      © Copyright 2023. All rights reserved.

                      An AllianceHealth Oklahoma® hospital

                      Services

                      • Bariatric Weight Loss Services
                      • Behavioral Health
                      • Breast Care
                      • Cancer Care
                      • Diabetes Care
                      • Diagnostic Imaging
                      • Digestive Health
                      • Ear, Nose & Throat Care
                      • Emergency Services
                      • Eye Care
                      • Family Medicine
                      • Geriatric Services
                      • Gynecology
                      • Heart Care
                      • Infectious Disease Care
                      • Laboratory Services
                      • Maternity Care
                      • Neurology
                      • Neonatal Intensive Care
                      • Orthopedic Services
                      • Pain Management
                      • Pediatric Care
                      • Pharmacy
                      • Pulmonology Care
                      • Rehabilitation & Physical Therapy
                      • Robotic Surgery
                      • Sleep Medicine
                      • Sports Medicine
                      • Stroke Care
                      • Surgical Services
                      • Urgent Care
                      • Urology
                      • Vascular Center
                      • Women's Health
                      • Wound Care

                      Patients & Visitors

                      • DAISY Award Nominations
                      • Events
                      • Financial Information
                      • Health Library
                      • MDSave
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