Emergencies can happen at any time. That’s why it’s important to be prepared and know where to go when you need medical care- fast. With five emergency care locations in Northwest Arkansas, our emergency medicine teams are ready to provide care when you need it most.
Northwest Medical Center- Springdale and Northwest Medical Center - Bentonville each have a Level III Trauma Designation through the Arkansas Department of Health.
If you are an expectant mother, Northwest Health provides 24/7 emergency obstetric care at Willow Creek Women's Hospital in Johnson. Our five board certified OB/GYN phsyicians are dedicated to providing pregnant women the specialized care they need, regardless of the time or day.
Northwest Health now offers a convenient, online check-in service for the emergency department. This free, easy-to-use service allows you to choose your designated treatment time online and then wait in the comfort of your own home. Once you arrive at your designated time, you will be promptly seen by a healthcare professional.
Find a projected treatment times at three Northwest Health emergency rooms. Instead of sitting in the waiting room, enjoy the convenience and comfort of waiting at home. This service does not allow patients to skip in front of other visitors; all patients are seen based on the hospital's standard triage and queuing process. Online check-in should not be used for emergencies.
Emergency room care is for life-threatening conditions. You should call 911 or get to the nearest emergency room if you have any of the following symptoms:
- Chest pain
- Trouble breathing
- Bad stomach pain
- Blurred vision
- Bad headache
- Stiffness in your neck
- A Bite/Sting
- If you are pregnant
If you are helping a child, please all 911 or go straight to the emergency room if the child has any of the symptoms listed above or any of the following symptoms:
- High or ongoing fever
- Child is very drowsy; you cannot wake the child
- Child is not acting like himself/herself
- Child is under the care of a doctor for a serious condition
- If you believe the child needs to be seen by a doctor right away
You should call 911 or go straight to the emergency room if you feel that you might hurt yourself or someone else.
All patients will receive a medical screening exam at the emergency room regardless of ability to pay.
Questions about online scheduling? View our Frequently Asked Questions.
Online check-in should not be used for life-threatening emergencies.
Because our ER staffs must treat patients based on the severity of illness or injury, your time is not guaranteed. We will see you as close to your designated time as possible. If your symptoms worsen or you believe you are experiencing a life-threatening emergency, please call 9-1-1 or go to the nearest emergency department as soon as possible.